It can be time-consuming to maintain relationships with a diverse panel of referral partners.
Let us manage your panel for you. We can:
You can bring your own referral partners to our managed service, as well as leveraging our relationships with a range of suppliers who we carefully select and monitor on the basis of customer care.
We maintain regular communication with the suppliers and keep you informed, saving you time on tracking transaction progress.
By offering our concierge to your customers, you’re providing them with a single point of contact to access all their home-moving service providers.
The concierge team can also answer simple questions about the home-moving process from our knowledge base.
Our concierge service works well as a VIP add-on, or as part of your premium brand, to help you differentiate from your competitors in terms of customer support.
With our white-labelled support service, your customers will believe they are speaking to an extension of your customer care team.
You can use it to:
This frees you up to focus on building strong relationships with your customers, rather than fielding general queries.
I lose count how many times buyers come to me confused & stressed. This is so valuable to anybody who is just embarking on this painful process.
We spend far too much time dealing with customers rather than getting on with property due diligence. Every solicitor in the country will want this!